SETTING UP EMAIL ON YOUR MOBILE DEVICE

This is what I have in my Samsung mobile

Server Settings: mail.yourdomainname.co.uk

security type: None

port: 110

auto delete: never

outgoing: mail: yourdomainname.co.uk

security type: SSL (accept all certificates)

port: 465

require authentication: yes

your email address

your password

Iphone

Secure SSL/TLS Settings (Recommended)

Username: Email account

Password:   Use the email account’s password.

Incoming Server: mail.domain or zeus.ukwebsolutionsdirect.com

IMAP Port: 993 POP3 Port: 995

Outgoing Server: mail.domain or zeus.ukwebsolutionsdirect.com

SMTP Port: 465

IMAP, POP3, and SMTP require authentication.

Entering your email settings in the Mail client:

Go to Settings > Mail, then tap Accounts.

Tap Add Account, tap Other, then tap Add Mail Account.

Enter your name, email address, password and a description for your account.

In the next screen we suggest you to select IMAP (IMAP stores the emails on the server/ POP or POP3 downloads the emails on the device and deletes them from the server)

For the incoming mail server use the following details:

Hostname: mail.domain or zeus.ukwebsolutionsdirect.com

Username: the email address

Password: the password of the email address

For the outgoing mail server use the following details:

Hostname: mail.domain or zeus.ukwebsolutionsdirect.com

Username: the email address

Password: the password of the email address

After the account is added, click on save button.

We suggest to restart the Mail application and reboot the device.

If the issue persists, it is possible that their IPv4 addresses have been blocked by the firewall for multiple failed logins.

You can provide us their IPv4 addresses and we will whitelist them.

Other webmail email problems

if the email works and then doesn't please let us have your ip address. public IPv4 address here: https://whatismyipaddress.com .